This website is operated by Mark Ormrod Limited, Plymouth, United Kingdom (“we”, “us”). By using markormrod.com you agree to these terms. If you don’t agree, don’t use the site. Contact: info@markormrod.com.
Use of the site
You may browse the site and use its forms for their intended purpose. You must not misuse the site — including attempting to gain unauthorised access, submitting false or abusive form entries, or interfering with its operation.
Content and intellectual property
All content on this site — text, images, branding, the Resilience Scorecard and Mark’s writing — is owned by or licensed to Mark Ormrod Limited. You may share links to it freely. You may not reproduce or commercially exploit it without written permission.
Not professional advice
Mark’s writing, talks and the Resilience Scorecard are general information drawn from personal experience. They are not medical, psychological, financial or other professional advice. If you need professional help, get it from a qualified professional.
Shop purchases
Books and products listed on /shop are sold via a third-party checkout. The price, delivery details and any specific terms are shown at checkout. Nothing in these terms affects your statutory rights as a consumer, including your rights under the Consumer Rights Act 2015 and your 14-day cancellation right for online purchases where it applies. For order issues, email info@markormrod.com.
Speaking enquiries
Submitting the form on /book is an enquiry, not a booking. Engagements are confirmed only by a separate written agreement covering fees, dates and logistics.
Third-party links and embeds
The site links to and embeds third-party services (including our form provider, checkout pages, REORG and event sites). We are not responsible for their content or terms — check them before use.
Liability
We provide this site “as is” and don’t guarantee it will always be available or error-free. To the extent permitted by law, we are not liable for indirect loss arising from use of the site. Nothing in these terms excludes or limits liability that cannot be excluded under English law, including for death or personal injury caused by negligence, or fraud.
Changes and governing law
We may update these terms from time to time; the date above shows the latest revision. These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute.